Shipping Policy
We provide inclusive and worry-free global shipping services for all orders placed on our official website, aiming to deliver high-quality handcrafted boots to customers around the world efficiently and safely. All products in our store enjoy free worldwide shipping privileges, and customers do not need to bear any shipping fees, handling fees or logistics surcharges of any kind.
Once your order is successfully confirmed and payment is verified, our team will complete product sorting, quality re-inspection and packaging procedures within 1 to 3 working days before arranging shipment. We adopt standardized international logistics distribution channels with stable transportation systems to ensure the safety and integrity of goods during transit. The standard delivery cycle for all global orders is 6 to 12 working days from the date of shipment, and the specific arrival time will be slightly adjusted according to regional logistics efficiency and customs clearance progress.
To fully protect the shopping rights and interests of global customers, we undertake all customs duties, import taxes, customs clearance fees and any other additional fees generated during the international transportation and customs clearance process. There will be no off-site charges or hidden costs in the whole process, and customers can receive the goods without any extra expenses. We will track the logistics status of each order in real time, and customers can check the latest transportation progress through the order query page on the official website. In case of special logistics delays caused by objective factors, our customer service team will actively follow up and assist customers in solving problems.